Collecting your Alhambra tickets
It is no longer necessary to collect your tickets before you enter the Alhambra. This includes all adult tickets and concessionary tickets for senior citizens and children. Concessionary tickets for disabled people must still be validated at the ticket office before entry. When you buy your tickets online, you will receive an email confirmation with a QR code. You will need to show this together with your ID at each of the entrances.
CONCESSIONARY TICKETS FOR THE DISABLED: These tickets must be validated at the Alhambra Ticket Office before entry is allowed and you will be asked to provide documentary proof.
ICOM and ICOMOS holders
If you are a member of ICOM (International Council of Museums or ICOMOS (International Council on Monuments and Historical Artistic Sites), you can collect your ticket directly from the Alhambra ticket office on the day of your visit by showing your card. The card must show the name of the individual visiting the Alhambra (not an institution) and tickets are restricted to one ticket per card. It is not necessary to book in advance as a number of tickets are kept aside for card holders. If you are accompanied by anyone, then they must buy their tickets in the normal way.