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Buying Tickets for the Alhambra
Info updated 26th November 2009
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ALHAMBRA TICKETS
| This accuracy of the information was checked on 1st August 2009. INTRODUCTION If you are only coming
to Granada for a day or two it's worth getting your tickets
in advance because there can be long queues and it may even be
impossible.
This page contains all the information that you will need. When you buy your tickets, you will be given a half-hour slot to enter the Nazrid Palaces. You must not be late as they are now very strict. There is always a queue but sometimes people queue for the next session. Alhambra attendants normally go along the queue to check that everyone with tickets for a particular time gets in so if you arrive with only a few minutes to spare, it is a good idea to show your ticket to an attendant to make sure you don't need to go to the front of the queue. See map below for more information about the Alhambra (car parks, entrances, ticket office, etc.). |
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Problems
buying tickets? We have
discovered that the Granada City Pass (BONO
TURÍSTICO), which includes entrance to the Alhambra, has a large allocation of tickets
which are almost always available, even when the Alhambra itself
has sold out. Even if the tickets are not sold out the Bono
turistico is a good idea because it includes entrance tickets
to all of the following monuments and they are all worth a
visit: You can also purchase it IN ADVANCE from the This-is audioguide kiosk, the Science Museum or the CAJA GRANADA's web page here (and pick it up from a branch of the Caja Granada - the most central branch is the one in the Plaza Isabel la Católica at the end of the Gran Vía, near Plaza Nueva). If you buy the BONO in advance, the price is 32.50€. If you bought the pass online, you need to allow two working days before picking it up. |
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Buying tickets in
advance:
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You can buy up to 10 tickets by phone or online up to 3 months in advance but not for the same day. Both ways allow you to choose your time for visiting the Nazrid Palaces. All major credit and debit cards are accepted (Visa, MasterCard, Eurocard, Maestro and Visa Electrón) except American Express. TIME OF VISIT: ON
INTERNET: Note: There is no e-mail confirmation. After the transaction has been processed you are sent to a confirmation page. It is best to print this page because this would be your only proof if a mistake has been make. The money is not taken from your account until you print the tickets from the cashpoint. Don't book the tickets unless you are giving it your full concentration: we have heard reports of mistakes but they appear to have been caused by user rather than system error. |
Buying tickets on
the day: |
You can only buy tickets for the same day at the Alhambra ticket office. The queues may be long and it is much better to book them in advance.
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Collecting your tickets: |
If you used a foreign credit card to reserve your tickets, you can only collect your tickets on the same day as your visit from the main Alhambra ticket office or from the ServiCaixa cashpoint machines in the room on the right of the entrance. If you used a Spanish credit/debit card, you can either collect your tickets on the day of your visit or beforehand. ON THE DAY IN ADVANCE You can pick up your
Alhambra tickets from any CAIXA cashpoint anywhere in Spain by
inserting the same
credit/debit card
you
used
to buy the
tickets.
If
someone else bought the tickets for you with a credit card that you
don't have with you, you will need to go to the main Alhambra ticket office (advanced sales) with: If you don't have the credit card that you used to book the tickets with you, you will also need to pick your tickets up from the main ticket office with your booking reference number and identity card. |
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Prices:
|
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Day
visit (Nazrid palaces, Alcazaba, Generalife): Garden
visit (Paseo de los Cipreses, Secano, San Francisco
Gardens; Alcazaba; Generalife): Night
visit: Authorised educational groups: Please phone 958 22 09 12 and ask for info. Prices: these are the prices for advance ticket sales either online or by phone. If you buy the tickets directly from the Alhambra, the tickets are 1 euro cheaper. |
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Opening
hours:
|
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Morning and
Afternoon visits (day visits): For a day visit you
have to choose between the morning session (08.30 - 14.00)
or afternoon session (after 14.00). DAY VISITS March
to October November
to February NIGHT VISITS (only to the Nazrid palaces) March to October November to
February Closing
days: |
| Disabled access: |
Wheelchairs:
|
| Audioguides: |
To make your visit more interesting and enjoyable, it is a good idea to hire an audioguide for each person and these provide a short description of each numbered point of interest. They cost 4 euros and you will need to leave a credit card or driving licence as security. They are available from the main ticket office or from the Carlos V palace. |
| Lockers: |
As it is no longer possible to take rucksacks or large bags into the Nasrid Palaces, there are some free lockers next to the Charles V Palace. You only need to show your entrance ticket and you will be given a locker for the day of your visit. |
| Babies: |
It is no longer possible to take baby buggies into the Nasrid Palaces. There is a place near the Charles V Palace where you can leave the buggy and you will be given a baby carrier free of charge. |
| Entrances and maps: |
Click on the map to open the larger version of the map below
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